Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

hugoca's avatar
hugoca
Explorer | Level 3
8 years ago
Solved

How long does Dropbox take to reflect freed up space on an account?

Hi, I have 6GB of space in dropbox that has been all used. Then, I removed a set of files (of about of 5GB) and my dropbox didn't (yet) re-calc'ed the free space.   Do I need to do anything t...
FAQ
Storage space
  • Mark's avatar
    Mark
    8 years ago
    Deleted files do not use quota.

    As I said before what is the Share folder using?

    That space on the website IS correct. So if its still large you've a large file still hidden within your system somewhere.
hugoca's avatar
hugoca
Explorer | Level 3
8 years ago
No. They dont appear on the we, nor on the file explorer.
Little or no files are shared or received via shared folders.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

Have you tried removing files from your local Dropbox Folder (on your computer) hugoca? 

  • hugoca's avatar
    hugoca
    Explorer | Level 3
    8 years ago
    Yes. They aren't on the Windows file system anymore. Then I permanently delete on the web. two weeks ago.
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      8 years ago
      Deleted files do not use quota.

      As I said before what is the Share folder using?

      That space on the website IS correct. So if its still large you've a large file still hidden within your system somewhere.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!