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Forum Discussion

yaron72's avatar
yaron72
New member | Level 2
3 years ago

how to reset/format my dropbox storage

Hi, i encounter a problem with my Dropbox, its shows that it's 84% full although i deleted all my Dropbox context by the WEB interface. in order to resolve the issue - i did the following, w/o a ...
Delete
Error Messages
Storage space
Web
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey yaron72! I hope youā€™re doing well.

 

Can you please make sure to check and follow all the steps Emmet has provided here?

 

If the issue persists after that, please let me know.

yaron72's avatar
yaron72
New member | Level 2
3 years ago

Hi Megan,

1st thanks a lot for your response.

i did all and still no luck šŸ˜ž

also, i deleted all the folders in the Dropbox via the WEB API

please see all screenshots

 

 

all files

 

 

 

photos

 

shared

 

deleted files

 

 

backup folder

 

 

 

please advise

-yaron

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