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Robert F.41's avatar
Robert F.41
Helpful | Level 6
3 years ago
Solved

How to view size of Dropbox folder isn't working for me

I'm trying to determine how much space my "pictures" folder is taking up by following these instructions.  However, they're not working for me.  In step 5, when I click the ellipsis, I don't see an option to "Calculate Size".  Are these instructions out of date or am I just doing it wrong?  I've attached links that show what I'm doing.  Thanks.

 

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  • Rich's avatar
    Rich
    3 years ago
    Robert F.41 wrote:

    Are these instructions out of date or am I just doing it wrong?

    You need to be on one of the List views.

     

     

20 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Robert F.41 wrote:

    Are these instructions out of date or am I just doing it wrong?

    You need to be on one of the List views.

     

     

  • Dave J.11's avatar
    Dave J.11
    New member | Level 2
    3 years ago

    Rich Even if in the list views there's still no calculate size option on the ellipsis list.

     

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Dave J.11 wrote:

    Even if in the list views there's still no calculate size option on the ellipsis list.

    Wrong ellipsis.

     

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey crackeryaker, can you click on the arrow (dropdown menu) next to the "Modified" column header, choose "Size" and then try to find the "calculate size" option, to see if that works?

  • naoko_cuyana's avatar
    naoko_cuyana
    Explorer | Level 4
    3 years ago

    I am looking for the same thing - folder size. No "Calculate Size" feature. 

    Can you tell us if this only works with a certain browser? 

    I am using Chrome on apple laptop.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey naoko_cuyana, sorry to hear you're having issues with this.

     

    I just tested this out on my Chrome browser and it works just fine for me. Are you sure you're following the steps my colleague Hannah mentioned?

  • craighillyard's avatar
    craighillyard
    New member | Level 2
    3 years ago

    Is it possible it is the version or license you have assigned to your account.  

    I have 2 accounts and comparing the settings. 

    on the dropbox basic, I can see the folder size and everything, the menu shows correct.

    on the dropbox business legacy, the menu's are different and I have the same issue. the interface is definitely difference.

    dont know the solution, but what I am seeing.

     

     

  • craighillyard's avatar
    craighillyard
    New member | Level 2
    3 years ago

    update.
    if you click on the column headings, you can see a drop down menu.   select size.

     

    once this column is displayed, the menu's to calculate size and everything appears.

     

     

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