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StPokal's avatar
StPokal
Explorer | Level 3
6 years ago
Solved

I did not get the 25GB storage from the Asus promotion

Hi community,

 

after buying a new Asus notbeook yesterday I installed everything today including My Asus with Dropbox which promised me 25GB for registering. I signed in with my already existing Dropbox accoungt but the 25GB never showed. Dropbox is still installed and I didn't do anything else.

Is there a way to still redeem the promotion? What did I do wrong?

 

Thanks in advance and best regards,

Jan

Promotions
Storage space
  • Daphne's avatar
    Daphne
    6 years ago

    Thanks for checking on that StPokal!

     

    I'd be more than happy to look further into this with you, so I've reached out to the email linked with your profile here. When you have the chance, please check your inbox and get back to me there if you'd like to.

     

    Cheers!

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  • nikhilkp's avatar
    nikhilkp
    Explorer | Level 3
    3 years ago

    Hi,i have the same problem after clicking on redeem from myasus app it installed dropbox app and told me to signup and after i signed up ,there is no 500 gb space .It shows only 2gb

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago
    nikhilkp wrote:

    Hi,i have the same problem after clicking on redeem from myasus app it installed dropbox app and told me to signup and after i signed up ,there is no 500 gb space .It shows only 2gb

    Have you done the rest of what is needed and completed www.dropbox.com/gs ?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi nikhilkp, I hope you're doing well! 

     

    Would it be okay for me to send you an email, in order for us to have a closer look into this? 

     

    Let me know!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi nikhilkp, I just sent you an email!

     

    I'll see you there. Cheers!

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