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Forum Discussion

quibis's avatar
quibis
New member | Level 1
12 months ago

I got charged for my upgrade to the Plus plan, but I'm still on the Basic plan

Hello, yesterday I made a new plusaccount.I can see that there is a bank statement for the plus account. However, when I log in, I have the basic 2GB account. I also did not receive a confirmation em...
upgrades
quibis's avatar
quibis
New member | Level 1
12 months ago

I didn't use a credit card. And I can't get any further with the choice questionnaire. Why isn't there just a normal customer service? They should figure that out, not me. 😁

I have now two accounts with two different email-adresses. They both have just the 2GB.

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