How to upgrade to the Dropbox Basic Extra plan?

Hi SofiaTs​,

Welcome to the Dropbox Community.

Unfortunately no, we no longer offer a 50GB plan. our lowest paid subscription is the Plus plan with 2TB of storage.

You can learn more about our personal plans here.

Hi SofiaTs​,

My apologies, I was incorrect in my last reply! There IS a Dropbox Basic Extra plan but it is only available to some Dropbox Basic customers in Belgium, Greece, India, Indonesia, Italy, Malaysia, Philippines, Poland, Portugal, Spain, and Taiwan.

So if you do not live in any of these countries, it will be unavailable and even so, it's only available to a small amount of users.

You can read more here.

Thanks for you reply Neal​ 
Im based in Greece and a lot of my friends use this option. Would it be possible to access this?

Thanks in advance.

Thanks. It is available in the link, but my payment gets rejected.
"The payment has been refused. Contact your bank to enable the card for online use and/or re-enter the correct card details again."

This might be another issue, irrelevant of the offer?

Solved, Thank you!

Hi there SofiaTs​  and welcome to the Dropbox Community. I’m so glad to hear your upgrade has gone through and thanks for following up and letting us know!

Just checking in, how are you getting on since upgrading your subscription? I’d love to hear how things are going and if there’s a particular feature you’re enjoying now that you’ve made the switch.

Looking forward to your thoughts,

T😸 (Dropbox Community Manager)

Hi SofiaTs,

If you are logged in to your Dropbox account , you can try to click this link to find out if you are eligible : http://www.dropbox.com/buy/basic-extra

Hope that helps,

Thank you. 

Thank you, it worked for me.

BW

Hey SofiaTs!

Happy to see that your issue is now resolved. If you need anything else, just give us a shout! 😇