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14mo444rp4's avatar
14mo444rp4
New member | Level 2
6 months ago

I have a Basic free plan using 837 MB, and I am told I must upgrade as I'm using 2.1 GB

I have a basic ( free ) plan, using 837mb, and am told I must upgrade because I'm using 2.1 g. Not sure how to deal with this.
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey 14mo444rp4​, thanks for joining us here on the Dropbox Community.

Would you mind sending us a screenshot of what you see on the plan page of your account settings here?

Do you perhaps have any shared folders or backup files taking up your space?

Thanks in advance!

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