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Jayone's avatar
Jayone
Explorer | Level 4
8 months ago
Solved

I have deleted all my files but it still says that I have used all my space

Hi members, I'm in a fix because although I have deleted all my files it still says that I hae usd all the space. I do not want to subscribe.  How can I get around this please.  Can anyone advise?
Storage space
  • Rich's avatar
    Rich
    8 months ago
    Jayone wrote:

    ... although I have deleted all my files it still says that I hae usd all the space.

    Have you checked your Backups page?

    If there's nothing there, take a screenshot of your usage as shown on your Plan page and post it here. It should look like this:

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
Jayone wrote:

... although I have deleted all my files it still says that I hae usd all the space.

Have you checked your Backups page?

If there's nothing there, take a screenshot of your usage as shown on your Plan page and post it here. It should look like this:

 

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