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beiningd's avatar
beiningd
Explorer | Level 4
1 month ago
Solved

I keep getting notifications that I'm out of space. Do I have a second Dropbox account?

Dropbox Plan basic Payment Method CC How did you upgrade? Didn't Question or Issue I have a Dropbox account. There is nothing in it - not even the tutorials. I keep getting notif...
  • Nancy's avatar
    1 month ago

    Thanks for posting this here, beiningd.

    Before checking for a second Dropbox account, can you please go to this page and send me a screenshot of what you see? 

    If you don’t see any files at your Dropbox homepage, then it’s possible that you’ve enabled Dropbox Backup, which is taking up your Dropbox space. You can also check out your Backups page here to make sure there are no files there (if there are and you wish to delete them, you can do so this way). 

    Let me know if this isn’t the case though, and I can further help.

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