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I keep getting notifications that my storage space is used up – but it is not
Hello everybody After receiving a couple of warnings that my data can no longer be synchronized because of a lack of storage capacity I deleted all insignificant data – including shared folders – so...
Hi Basinski, thanks for clarifying!
Since your plan page, reports that you're way below your quota, you shouldn't have any syncing issue.
The email might have been a mistake, or the system might need some time to register that you now have enough space to the account. Can you give it a couple of days, keep an eye out and report back to me?
Megan
Dropbox Staff
Dropbox StaffHey there, Basinski, I'd be happy to help on my end!
Where are you getting the notifications informing you that you're out of space? Is it via email, or through a notification?
If you could attach a screenshot, that'd be amazing.
Keep me posted!
Hi Megan, thank you for getting back to me. I am receiving this information via email, please see the screenshot below. Best, Basinski
- Hannah
Sorry for my late reply, Hannah.
Just got another notification of the sort, and this is the email address of the sender:
Basinski
- Megan
Hi Basinski, thanks for clarifying!
Since your plan page, reports that you're way below your quota, you shouldn't have any syncing issue.
The email might have been a mistake, or the system might need some time to register that you now have enough space to the account. Can you give it a couple of days, keep an eye out and report back to me?
