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I only have 750GB synced on my 1TB external drive, but it keeps getting full.
I bought a Mac Mini earlier this year and as most Mac Mini owners, the internal drive is too small. So I added a 1TB SSD to a Acasis case (the mini Mac Pro lookalike-case) and followed all the instru...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorThanks for posting about this on our forum, lowenhamnâ!
Can you send me a screenshot of your external driveâs usage, so that I can take a look? Besides the 750GB that were initially taken up by Dropbox, did you have any other files stored on your external drive, that could be using the rest of its space?
Similarly, did you try to access any other Dropbox files that werenât syncing locally on your desktop app at the time, and they started syncing afterwards? You can double check this by looking at the syncing icons next to your Dropbox files.
Finally, feel free to send me a screenshot of any error messages you may be getting from Dropbox, as well.
Keep me updated.
Not sure if this is what you were after.
I had som other files on the drive, but that's not the problem.
I had more than 250 GB available, but the next day the drive was full and Dropbox had stopped working. It's like the app decided to download lots of files that were marked as Online only.
And even if I were to access some online only files, they were not hundreds of GBs.
And the same thing has happened three times now. I have tried marking the folders Online only both in the Preferences and by right-clicking on the folder.
No other major changes were done to my Dropbox files, to trigger a sudden download.
I've been using Dropbox for a very long time, and always on 2-3 Macs at the same time, but never experienced much of a problem. This feels like the feature left beta testing way too early.
- Hannah
Hey lowenhamn, thanks for the update and the additional info here.
Is the external drive always connected to the computer?
The drive needs to be connected to the computer and to be available before the app starts to avoid issues in general.
It is always connected, since it's in a case containing the Mac Mini, but I guess there could always be a few seconds for it to connect on a restart. But since this feature is made for external drives, I'm sure that has been accounted for in the code?
- Hannah
Thanks for the reply, lowenhamnâ.
Let's try to gather some more info so we can troubleshoot this accordingly.
Can you let me know what your computer's exact OS version is?
Also, which version of the Dropbox app are you using and what is the exact sync status of the app?
You can see this info by hovering over the Dropbox icon in your menu bar.
And do you have any third party apps that might be accessing the files in question?
