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Forum Discussion

lowenhamn's avatar
lowenhamn
Explorer | Level 3
3 months ago

I only have 750GB synced on my 1TB external drive, but it keeps getting full.

I bought a Mac Mini earlier this year and as most Mac Mini owners, the internal drive is too small. So I added a 1TB SSD to a Acasis case (the mini Mac Pro lookalike-case) and followed all the instru...
desktop
Error Messages
Mac
Storage space
sync
lowenhamn's avatar
lowenhamn
Explorer | Level 3
3 months ago

Not any that I have installed. I don't think Mac OS Sequoia has that sort of apps built in.

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi again, lowenhamn! I see that you’re currently running the beta app version (233.3.4791), which is experimental. 

Can you try switching to the stable app version instead (232.4.5988) and let me know if this behavior persists? You’ll need to turn off early releases on your General tab first and then, download the stable version via this link.

  • lowenhamn's avatar
    lowenhamn
    Explorer | Level 3
    3 months ago

    Hi! 

    I had to wait a week before doing this, but now I have a stable version installed and so far so good. I'll try it out and if it runs without a hitch for a month or so, there's probably a problem with your Beta versions and the File Provider / Mac OS connection. 

    Cheers!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for the update, lowenhamn, please do keep us posted if any issues arise.

    Thanks again!

  • lowenhamn's avatar
    lowenhamn
    Explorer | Level 3
    3 months ago

    Hi!

    It happened again yesterday. Out of the blue the folder Camera Uploads started downloading and that folder is huuuuge. So I have, several times, set it's as Online only.

    This time I discovered it while it was syncing so I could, again, set it as Online only before the drive filled up.

    Yes, I had added lots of files to that folder, in the phone, but since the folder is set to Online, and not the files, it should not start sync to this drive. 

    It did not start to download on my other computer, so this looks like it's related to File Provider.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey lowenhamn!, thanks for the heads up! 

    Did that behavior happen while you're still on our beta version of the desktop app? Have you tried switching to the stable one, by any chance? 

  • lowenhamn's avatar
    lowenhamn
    Explorer | Level 3
    3 months ago

    I installed the latest stable version of the app earlier this week. Yesterday I upgraded to Mac OS Tahoe, and now my Dropbox version is: 233.4.4938

    There's a couple of folders that starts to download, so the drive fills up very quickly.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hi lowenhamn, thanks for the details. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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