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BeAuMaN's avatar
BeAuMaN
Explorer | Level 3
5 years ago
Solved

I received a 25GB HP Promotional dropbox space increase, yet I should have received 100GB

Hello,   I took some time to review the terms of your HP Promotion: https://help.dropbox.com/accounts-billing/space-storage/hp-promotion The table indicates that HP Devices purchased on or af...
Promotions
Storage space
  • Daphne's avatar
    Daphne
    5 years ago

    Hello BeAuMaN, I hope you had a good weekend!

     

    I'd be happy to look into this further with you, so I've just sent a brief message to the email linked with your profile here.

     

    When you have the time, please check your inbox for my message and get back to me there.

     

    Thanks!

offer's avatar
offer
Explorer | Level 3
5 years ago

same here. i bought newly hp notebook omen and i received only 25 gb ? why? am i just bought refurbished notebook???

Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 years ago

offer - refurbished devices are explicitly excluded from the promotion as per the terms listed on page one. 

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