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BeAuMaN's avatar
BeAuMaN
Explorer | Level 3
5 years ago
Solved

I received a 25GB HP Promotional dropbox space increase, yet I should have received 100GB

Hello,   I took some time to review the terms of your HP Promotion: https://help.dropbox.com/accounts-billing/space-storage/hp-promotion The table indicates that HP Devices purchased on or af...
Promotions
Storage space
  • Daphne's avatar
    Daphne
    5 years ago

    Hello BeAuMaN, I hope you had a good weekend!

     

    I'd be happy to look into this further with you, so I've just sent a brief message to the email linked with your profile here.

     

    When you have the time, please check your inbox for my message and get back to me there.

     

    Thanks!

svorugan's avatar
svorugan
New member | Level 2
5 years ago

Hello, There,

 

I have the similar issue of receiving 25GB instead of 100GB. I bought this laptop on 26th Oct 2021. 

 

I am happy to provide any additional information about the purchase, please let me know.

 

Thank you,

Srinivas.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey svorugan, sorry to hear about this.

May I reach out via email to have a better look into this matter? 

Let me know here and I'll use the one that's connected to your profile here in our Community. 

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