2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Forum Discussion
dreamcreator
1 year agoNew member | Level 2
I remember having 3.6GB but I see only 2GB.
I allredy had 3,6 Gb but now after long time an new computer again only 2 😞
- 1 year ago
Oops, it was not the same, I probably logged in with google.
So now I have to logout and login again i guess.
I even have 5,9 gb,Thx
Rich
Super User II
1 year ago
dreamcreator wrote:
I allredy had 3,6 Gb but now after long time an new computer again only 2 😞
Are you sure you signed in to the correct account? Dropbox doesn't remove space that you've earned through referrals, so it would still be on your account, assuming you're signed in to the correct account. You can see a list of all the space you've earned on your Referrals page.
Also, your Plan page will show you the exact usage and space in your account. If you can, provide a screenshot of your usage, being sure to mask any private information. It should look like this:
dreamcreator
1 year agoNew member | Level 2
Oops, it was not the same, I probably logged in with google.
So now I have to logout and login again i guess.
I even have 5,9 gb,
Thx
- dreamcreator1 year agoNew member | Level 2
But it doesnt work. I signed out. Now logged in, signed in in browser but dropbox make carousel. I am spinning around with the same Procedere.
- dreamcreator1 year agoNew member | Level 2
Ok, I had to delete all users sessions an devices, now it synced
- dreamcreator1 year agoNew member | Level 2
It is terrible but all synced files show Zero kb size. First when open the file it is to see how big it ;-(
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!