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BringMeTheAxe's avatar
BringMeTheAxe
New member | Level 2
3 months ago

I'm being told that I'm out of space, but I'm just a member.

I host a podcast and my co-host uploads his audio tracks to his dropbox account. I was added to that account so I could download his tracks when they were ready but I'm being told inside the app that...
Error Messages
Shared Folders
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 months ago
BringMeTheAxe wrote:

I was added to that account so I could download his tracks when they were ready but I'm being told inside the app that I'm WAY over on my storage ...

You were likely added to a shared folder. You don't get added to their account or get access to files in their account. You get your own copy of the shared folder in your account, and that takes up space.

https://help.dropbox.com/storage-space/storage-space

If you only need to be able to view or download the files, without impacting your own account, ask them to send you a view-only shared link to the folder.

About Storage Space

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The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

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