Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

anbrasw's avatar
anbrasw
New member | Level 2
4 months ago

I'm trying to make folders online-only, but they reappear immediately in my desktop app.

Hi All,    I am trying to free up some storage on my desktop by making a folders online. I can go into the app and select a folder as online only and the app says "Success". But, then the file is s...
desktop
Storage space
sync
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
4 months ago

Hey there anbrasw​, thanks for dropping by.

Something to keep in mind, when using this feature, the files/folders would still appear inside your Dropbox folder. They wouldn't disappear from there, they would just count as 0 bytes.

With that being said, can you clarify the size they take up inside your hard drive, and the app's current syncing status?

Keep me posted.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!