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hekeha's avatar
hekeha
Helpful | Level 6
3 years ago
Solved

Invitation to Dropbox too old

Long time ago (2011) I invited my brother to Dropbox, but now that he tries to activate the link, the link does not work - what to do?
Thank you in advance!

/Henrik

Dropbox Basic
Quota
Referrals
Storage space
  • Hannah's avatar
    Hannah
    3 years ago

    Hey hekeha, just to clarify, sharing a folder doesn't really count as a referral.

     

    If your brother created an account without using the referral invitation, there's really not much we can do.

     

    If you follow the steps to send a referral on dropbox.com and choose the "copy link" option instead, can your brother sign up through there?

7 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey hekeha, thanks for posting to our Community.

     

    Can you please let me know what you were trying to do with this inivitation?

     

    Was this a referral, so you can gain extra space? Or perhaps an invitation to a shared folder?

     

    Let me know and we'll go from there.

  • hekeha's avatar
    hekeha
    Helpful | Level 6
    3 years ago

    This was a referral but also intended to share a folder.
    Thanks, Hannah!

    /H.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    hekeha wrote:

    This was a referral but also intended to share a folder.

    Have you recently tried to send him a referral through your Referrals page? If you only sent him an invitation to join a shared folder, that doesn't count towards a referral.

  • hekeha's avatar
    hekeha
    Helpful | Level 6
    3 years ago

    Yes, I tried to resend the invitation yesterday.

    But I am being told automatically, that he has already been invited.
    Can this invitation be deleted or made active?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey hekeha, just to clarify, sharing a folder doesn't really count as a referral.

     

    If your brother created an account without using the referral invitation, there's really not much we can do.

     

    If you follow the steps to send a referral on dropbox.com and choose the "copy link" option instead, can your brother sign up through there?

  • hekeha's avatar
    hekeha
    Helpful | Level 6
    3 years ago

    Hey Hannah - the copy link option worked, thanks a bunch for your help - you are a star! 😀

    Have a fantastic weekend!

    BR Henrik

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Happy to hear that, hekeha!

     

    If you need anything else, don't hesitate to let us know.

     

    Have a great day!

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