Forum Discussion

Chris F1's avatar
Chris F1
Explorer | Level 3
3 years ago

iPhone Storage running out

Hello all I am new to Dropbox and recently opened an account in hopes of backing up my photos and videos. I keep getting an error to free up space on my iPhone, is there a workaround? I thought Dropb...
Mobile
Storage space
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Chris F1, sorry to jump in, but I just wanted to mention that clearing your cache would help free up some storage space on your device and possibly improve the performance. 

 

If you'd like to give a go, you can follow these steps:

1. Navigate to the “Personal” (Account) tab
2. Tap the gear icon in the upper-left corner of the screen
3. Select “Clear Cache”. 

 

Once this is done then please ensure you log out of the Dropbox application, then restart your device and log back in again.
 

I hope this helps and please keep us posted. 

Chris F1's avatar
Chris F1
Explorer | Level 3
3 years ago

That did not work.

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