Forum Discussion

Chris F1's avatar
Chris F1
Explorer | Level 3
3 years ago

iPhone Storage running out

Hello all I am new to Dropbox and recently opened an account in hopes of backing up my photos and videos. I keep getting an error to free up space on my iPhone, is there a workaround? I thought Dropb...
Mobile
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Chris F1, thanks for bringing this to our attention.

 

In general, the mobile app would require some extra storage on the phone for the cache in order to allow photos to be uploaded to the site.

 

Have you tried clearing the cache to see if this helps?

 

This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

About Storage Space

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