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It says I'm out of space, even though I have plenty of quota left
Hi. I was uploading a 34 GB photo library and it said there wasn't enough space. There's plenty. I'm on a 2 TB plan and have only used about 450 GB. What gives? Thanks.
2 Replies
- Rich
Super User II
I was uploading a 34 GB photo library and it said there wasn't enough space. There's plenty.
Are you sure? Take a screenshot of your usage shown on the Plan page and post it here. It should look like this:
Also, check your Backups page to see if it's using any space.
- Jay
Dropbox Community Moderator
Hi sethitzkan, thanks for messaging the Community.
On top of what Rich mentioned, could you clarify the exact message that you received?
Was it from the Dropbox desktop application or site, or was it a computer prompt, which could mean that you're running out of hard disk space?
Any other info or screenshots would be helpful!
