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Forum Discussion

rjpioneer's avatar
rjpioneer
New member | Level 2
1 month ago

It's impossible to get Support. I need help with my account's storage.

So, after you bombard a User with scary sounding emails about how they're over their max allowed storage & you're going to close their account (but they open their Dropbox & only see your 2 introduct...
Storage space
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
1 month ago

This honestly sounds supper annoying rjpioneer​ :/ 

I do want to reach out to make sure that this message is just feedback about our email alerts and there's nothing else you need help with right now. According to your post you have no files in the account and nothing is missing, correct?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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