Forum Discussion

Celemorante's avatar
Celemorante
New member | Level 2
2 years ago

I've never used dropbox and now it says its full and need to upgrade

I've never used dropbox and now it says its full and need to upgrade. So i presume the app came with my new laptop, last year. Now that i need it for uni its says its full, but there is no content an...
Quota
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Celemorante, thanks for bringing this to our attention.

 

Is it possible that you have a computer backup or external drive backup running on your account?

 

This will help me to assist further!

Celemorante's avatar
Celemorante
New member | Level 2
2 years ago
Hi thank you for getting back to me. It's all possible. But I've no idea how to check?
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    The link I provided in my post would direct you to the page to see if there's any backups running.

    • Celemorante's avatar
      Celemorante
      New member | Level 2
      2 years ago
      Thank you. I just can't see the link you mentioned.

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