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Celemorante's avatar
Celemorante
New member | Level 2
3 years ago
Solved

I've never used dropbox and now it says its full and need to upgrade

I've never used dropbox and now it says its full and need to upgrade. So i presume the app came with my new laptop, last year. Now that i need it for uni its says its full, but there is no content an...
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Hi Celemorante, thanks for bringing this to our attention.

     

    Is it possible that you have a computer backup or external drive backup running on your account?

     

    This will help me to assist further!

Celemorante's avatar
Celemorante
New member | Level 2
3 years ago
Thank you. I just can't see the link you mentioned.
  • Celemorante's avatar
    Celemorante
    New member | Level 2
    3 years ago
    Oh gosh. Ok I see it now. I has backed up an external hard drive! Random. So If I delete this files will empty up space to use Dropbox again? Sorry seems silly questions. Just never used the app before. And thank you for your help!!
      • Celemorante's avatar
        Celemorante
        New member | Level 2
        3 years ago
        Life saver!! Thank you so much!!!

About Storage Space

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