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Forum Discussion
oduibhir
3 years agoExplorer | Level 3
Local storage decreasing when I set folders to online-only
I need to free up space on my iMac's local drive. I set one folder on my Dropbox drive to online-only and instead of freeing up space, I'm watching it slowly eat up the local drive. The folder I set ...
oduibhir
3 years agoExplorer | Level 3
Hi Jay,
If I look at Dropbox on the web, the file was there. When I saw that the file didn't update, that was the first place I looked. I agree that it sounds like it wasn't the same file but I don't keep the files any other place.
It is saving now. What happens if a file is open, then I change the status of its folder to online-only while the file is still open? Would that cause it not to save?
John
Jay
Dropbox Community Moderator
3 years agoIt wouldn't be possible to mark files as online-only while you're on the file itself, since the file is already local during the editing process.
One small possibility is that Word was somehow finding the file in the Dropbox cache folder, which is only a temporary storage, and the file was then deleted during the clearing of the cache.
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