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Mac Finder continues to show large size of Dropbox Folder despite everything being online-only
Hi, everyone. Thanks in advance for your help, wisdom, and support.
I have a problem several others have experienced, but none of the solutions I found here seem to be working. Simply put, I ha...
Dear Jay,
Thank you so much for your input and help.
Please find the "get info" pop-up attached, as requested.
Thank you once again. I look forward to hearing from you.
JS
PS: I am aware that it is saying "1.9MB on disk", but Finder is still including all the space in its calculations.
JS
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHi again, Brucknerphile!
Have you restarted your computer since enabling the "online-only files on Mac" setting?
Also, if the issue persists after the restart, can you right-click on a folder, make it "available offline" and then switch it again to "online-only", to see if that makes a difference?
Hi, Hannah,
Again, thank you for your help with this.
I have rebooted several times since changing the toggle to "online only Mac files," with no effect. As you instructed, I downloaded a few folders ("make available offline") and then changed them to online only. I'm afraid there was no difference, and I continued to check Finder space, etc., to see if anything was happening.
I'm happy to try whatever else you think might be helpful. I appreciate any help you can provide.
JS
- Hi, everyone. This is peculiar. I received an email informing me that someone had contributed to this conversation, but I see no new messages or responses? As it is the weekend, I didn’t expect any action until tomorrow. Have I missed something? Please get back. BTW, the problem from the original post persists. Many thanks.
JS - Megan
Hey Brucknerphile, I hope you're doing well!
Can I send you an email, in order for us to have a closer look into this?
- Absolutely, and thank you! Do you have my email? -JS
Hi, was there a solution for this problem found? I have the exacte same issue and would like to resolve it ;-)
- Jay
Hi Ecnerwal, as of yet, there are no updates to this matter, since it appeared to be an intermittent issue at the time.
Is your Dropbox folder set to online-only? When you right click the Dropbox folder and choose Get Info, could you copy and paste a screenshot of that window in your next reply?
