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Brucknerphile's avatar
Brucknerphile
Explorer | Level 3
1 year ago

Mac Finder continues to show large size of Dropbox Folder despite everything being online-only

Hi, everyone. Thanks in advance for your help, wisdom, and support.   I have a problem several others have experienced, but none of the solutions I found here seem to be working. Simply put, I ha...
desktop
Storage space
Ecnerwal's avatar
Ecnerwal
New member | Level 1
1 year ago

Hi, if the files still take in disk space even if they're not downloaded what is the use of files on demand? 

The file from the attached screenshot is not downloaded and still takes in disk space. So I assume that this disk space cannot be used for other files. What if the size of all Dropbox files exceeds my disk space? 

When doing an online search about this I find a lot of people with the same problem without a solution. 

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Ecnerwal, if you don't mind can we switch to email, in order for us to have a closer look into this? 

  • Ecnerwal's avatar
    Ecnerwal
    New member | Level 1
    1 year ago

    Yes of course, do you have my email-address? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    I just reached out to your Community-linked email address Ecnerwal.

    I'll be happy to continue there, thanks! 

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