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JamesCyon's avatar
JamesCyon
Explorer | Level 4
1 month ago

'Manage Hard Drive Space' folder information not loading on the desktop app preferences

  Dropbox Plan Business Standard Device 13th Gen Intel(R) Core(TM) i5-13400F (2.50 GHz) Operating System/Browser (if using the web) Windows 11 home Dropbox App Version (if using the app) 239...
desktop
Storage space
JamesCyon's avatar
JamesCyon
Explorer | Level 4
1 month ago

Hi Hannah

To be honest I can't remember when it last updated, sorry.🙃

We use DropBox as our server so I would imagine that it is close to 300K files on there, maybe more, is there a way to check the total number?

I did try deselecting some folders and it hasn't changed the issue.

Thanks

James

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi James! Hope you don’t mind me chiming in. 

You can right-click on your Dropbox folder directly and open its Properties; you should be able to see the total amount of files this way.

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