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Forum Discussion

Andrey Triguba's avatar
Andrey Triguba
New member | Level 2
4 years ago

More space for free for Ukraine citizen

I'm from Ukraine. My country is under war. Can you give me more space for free for one or few years? My account is registered to:  [removed per the Community's Guidelines]
Quota
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi Andrey Triguba, @Dizabanik, would it be possible to contact you at the email associated with your forum profile regarding this matter?
AyanScrat's avatar
AyanScrat
Explorer | Level 4
4 years ago

Hi!

 

I received an email from Dropbox stating my subscription was free of charge for six months since we are in Ukraine, but yesterday I was asked to pay the bill, and since we can't absolutely spend money for it, we have nothing at the moment, we were downgraded and have issues now. 

Could you see this situation, please? 

Thanks.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi AyanScrat, welcome to our Community! 

     

    I just sent you an email, and I'd be happy to see you there, in order for us to have a closer look. 

     

    Cheers! 

    • AyanScrat's avatar
      AyanScrat
      Explorer | Level 4
      4 years ago
      Thanks. I received the email and replied.
      Kindly.
      • AlexKoval's avatar
        AlexKoval
        Explorer | Level 3
        4 years ago

        Hi! We're from Ukraine & use Dropbox Basic in our work now. May we get any payed Dropbox subscription for free for some time by participating in your program?

    • AyanScrat's avatar
      AyanScrat
      Explorer | Level 4
      4 years ago
      Megan. Did you receive my email reply? Please confirm.
      Thanks.
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hey AlexKoval, would it be OK if we reach out via email to have a further look into this?

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