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Forum Discussion
frot
4 years agoNew member | Level 2
My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
saerdna
4 years agoExplorer | Level 4
I can confirm what Katarzyna, my friend, wrote.
Is it a bug in the
a Web interface of Dropbox,
b interface of the Dropbox app for Windows and
c interface of the Dropbox app for Android
that it is not transparently displayed what amount of storage is used for which folder/ for which function?
We would be very happy if you help us to fix the problem. Thanks.
KatarzynaMaria
4 years agoHelpful | Level 6
Hello again,
I just wanted to confirm that my problem is solved, it was the backup. It took a lot of effort to find out.
I wonder, however, why the operators cannot inform the users, even when they ask, what the storage space is filled with.
Why are users not informed explicitly and without being asked in the settings where the storage space is being used up? More clarity would be in the interest of the user.
Instead, expensive upgrades are immediately recommended.
Honni soit qui mal y pense
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