Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
Jodes's avatar
Jodes
Helpful | Level 5
4 years ago

My dropbox folder is empty. I have other users who have shared their folders with me, and yet I'm now being told by dropbox I've maxed out my 2GB and can't access anything anymore. I'm super frustrated with this. My own folder is empty, why does DropBox include anyone elses folder that they've shared with me, I would have thought what they shared with me would be their folder capacity not mine? 

  • hj1980's avatar
    hj1980
    New member | Level 2
    4 years ago

    I came here to ask the same question. Someone sharing something with me, they have obviously paid for that storage. I just want to download the shared file.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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