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My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
So glad I find someone who knows.
It says I am using 15.93 out of 16. However I have deleted files permanently and my own counter states:
i.e., 5.68 GB. No matter what I delete (have been doing that for the past 3 days) it keeps on telling me that I have no free space. If you know what I should do. Their bot simply doesn't work. Thanks a lot!!!!!!!!!!!!
Thank you, Jay! Yesterday, after I wrote, I continued to delete files. This is what I get today:
Thus, MORE than yesterday, not less. Then I read one of the previous answers to another user, and clicked on the link it gave to the backup file and I saw a backup file I didn't even know existed, with an option to delete it (eating up 14 Gb, I don't need it because I do my own backup, all I need is the syncing between my main PC and my two other devices). When I click on "delete" I get this message:
and have tried all the options. None of them actually deletes any of the files in that backup file. If I manage to delete it altogether, or even if I manage to delete all the files I have in Dropbox to get to zero, reloading it after that with the files I have backed up, I would be very happy. Do you know how to do that? Thanks a lot, really!
