Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
mariayasir's avatar
mariayasir
Explorer | Level 3
3 years ago
It says "empty". Nothing in the backup folder
Iliana-DBX's avatar
Iliana-DBX
Icon for Dropbox Staff rankDropbox Staff
3 years ago

If you disable the backup and choose to "Leave content in Dropbox", your backup content would still be there until it was permanently deleted. 

When you go to the Backups page and see no content, be sure to check the deleted section, too.

You can download the files from this location if you need to store them locally on your device. 

To clear out the data from the deleted backup, follow these steps:

  1. Navigate to dropbox.com/backup/all
  2. Click on Show deleted backups
  3. Select their backup and click on permanently delete



 

About Storage Space

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