Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
Grahamdragon's avatar
Grahamdragon
Explorer | Level 4
2 years ago

I am told my basic dropbox is full, but I am informed that with my limited needs it shouldn't be. How do I identify what is taking up this space, and what I can do to get things under the limit

maher1982's avatar
maher1982
Icon for Super User rankSuper User
2 years ago

If I got your question, Would you mind checking the Backups page and letting us know what it reports ?

It would also be helpful if you could verify your Personal Dropbox space on this page . If possible.

  • Grahamdragon's avatar
    Grahamdragon
    Explorer | Level 4
    2 years ago

    Thank you. The Back up page indicates External Drive 6.08GB and PC 306.76MB.

    The personal dropbox space indicates Regular files  1.3GB,  Backup 6.1GB

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