Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Linuschibros's avatar
Linuschibros
Explorer | Level 4
1 year ago
Solved

My earned free space for some referrals was not credited

Hello Everyone,   I frequently invite friends and family to join Dropbox, and as a Computer expert, I personally spent time ensuring their invitations were accepted hence i accepted the invitatio...
Referrals
Storage space
  • Hannah's avatar
    Hannah
    1 year ago

    Hi there, Linuschibros, thanks for reaching out to us.

     

    Can you please let us know what the status of each referral is, when you follow these steps?

     

    Thanks in advance!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi there, Linuschibros, thanks for reaching out to us.

 

Can you please let us know what the status of each referral is, when you follow these steps?

 

Thanks in advance!

Linuschibros's avatar
Linuschibros
Explorer | Level 4
1 year ago

Hello Hannah,

Thank you for your swift response. It turns out the 500MB was not credited because the email verification was unsuccessful.

I’ve since resolved the issue, and I was able to receive the referred 500MB. I will follow the same process with the remaining referrals as soon as I can reach them.

Thank you again for your support. I do appreciate 🙂

 

Kind regards,
Linus

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    No worries, Linus, glad I could help!

     

    If you need anything else, please let us know.

     

    Have a great day!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions