Forum Discussion

Kookoo2's avatar
Kookoo2
New member | Level 2
2 years ago

My hard drive is full, will marking files as online-only free remove them from the hard drive?

My hard drive is full. So, I have marked several folders to be On-line only. Will they automatically be removed from my hard drive or, do I need to take some additional steps to free up hard drive sp...
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Storage space
7ererer's avatar
7ererer
Explorer | Level 3
2 years ago

Hey @Walter

The app is up to date, this has been an issue for me for several months, but now it's getting critical. 
I tried to find an erase the cache before, but could only find this greyed out folder if I follow the instruction. And its only 42 Byte, don't know what I'm doing wrong.

 



Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey 7ererer, I see in your screenshots that some of the folders in your Dropbox folder are marked as "available offline" (green circle with white check mark).

 

Can you right/control click on  a few of them and choose "make online-only" to see if that frees up any hard drive space?

  • 7ererer's avatar
    7ererer
    Explorer | Level 3
    2 years ago

    Yes it does, but not the amount it should. And also most of the files I have not yet made online are small ones, like textfiles. I tried it with one bigger file and it didn't nearly free up as much space as it should have.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey 7ererer, would you mind clarifying the version of the Dropbox app that you're using, along with the app's current syncing status?

       

      You should be able to find the app's version, by hovering your cursor over the little Dropbox icon, next to your WiFi on your menu bar. 

      • 7ererer's avatar
        7ererer
        Explorer | Level 3
        2 years ago

        Syncing is up to date, Version is 196.4.6900

           

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