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ednalvarez's avatar
ednalvarez
Helpful | Level 6
2 years ago
Solved

my phone shows I'm out of space, even though my Mac computer doesn't

My phone locked me out and said I needed to buy space.  I deleted massive amounts of files from my Mac.  My phone still locks me out. I removed my app and reinstalled and re-signed in.  Still locking...
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Storage space
  • ednalvarez's avatar
    ednalvarez
    2 years ago
    Thank you.
    Problem solved. I think my phone sync had not caught up with mega deletions I had made on Mac. Plus I deleted trash. Took about 8 hours for sync to catch up. About 3 after deleted trash. I so appreciate help. ASIDE: CHAT cpt was also amazing
ednalvarez's avatar
ednalvarez
Helpful | Level 6
2 years ago
Thank you.
Problem solved. I think my phone sync had not caught up with mega deletions I had made on Mac. Plus I deleted trash. Took about 8 hours for sync to catch up. About 3 after deleted trash. I so appreciate help. ASIDE: CHAT cpt was also amazing
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

We're glad to hear it's sorted now and thanks for keeping us in the loop too ednalvarez 

 

See you around the Community and have a lovely weekend ahead!

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