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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
Love your response, it's a respectable, problem-solving attitude.
Say something that some people don't like to hear. I hold Google business plans from way back and store some of the information we need for our company, not a bad amount of data.
After Google changed their policy, I became one of the waves in the migration to Dropbox wave.
I'm not ashamed of it because I went through the whole process in a reasonable manner, made my requirements known to my support team, requested space, and expected a good data transfer result.
Now Dropbox is tight on storage space, which I believe is an inevitable consequence of the influx of users after one of the competitors announced a change in policy.
I understand this, I just hope that this can be handled in a reasonable manner - for example, how long will it take for Dropbox to perform an unanticipated expansion, and is there a reasonable timeline and node for this?
Or, if Dropbox feels that the unlimited space policy should be changed - that there's a fee to get more or whatever - that should be communicated to users in a more clear and unambiguous manner.
Rather than continually cutting back on the amount available per request, this is not a reasonable and predictable solution for users.
Finally, I have to seriously refute what "Tomato", the user, said. This is just spreading a worthless fear and trying to treat all users with unlimited space packages as a kind of storage locusts, which is a meaningless assumption and insulting, and I think it is completely wrong.
Well, he's not wrong about the massive amount of non duplicated data coming in with the google drive recent changes.
But yeah, the way he talk about it and stuff are all wrong...
But yeah, the way he talk about it and stuff are all wrong...
I believe the change in Google's policy will be a major decision point behind this move by Dropbox.
But again, that's no reason for it to accuse everyone of being storage locusts. Certain people who need a lot of space are PLEX users, for example.
When Google has a policy change, all customers with large capacity needs will look for other options, and I don't think that's something to be ashamed of, something that shouldn't be said.
My alternatives are also iDrive E2 and they also have very cheap S3 storage plans. The problem is that Dropbox offers a complete experience that cannot be replaced by S3 storage.
One merchant doesn't go for something and another merchant gets extra customers because they do something. I don't see where there is a problem with that.
- I believe Dropbox and Box will "digeste" the load in the coming months.
I believe they will remove the "as much storage as you need" / unlimited wording, but we'll be back with good increases from support when needed and if the account is not expending non stop... If so, they can have a special plan for >PB users or something ? Idk... Don't forget, they have an increase of cash flow too... simply don't get it why dropbox didn't change at least the package description and added the information on the current limitations and restrictions.
main packages are still being advertised and promoted as "As much space as needed, once purchased" which simply isn't the case as we all know.
this isn't professional to be seen as a trusted and a reliable business service provider.
still no info on the space packs, which should be purchased to avoid blocks as suggested via support communication. - so no solution to the current issues provided at all, even if you're going to pay for the immediate increase of your storage space.
