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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
We switched to Box with 5 users. Their API is no where near as fast as DB, but all of us average about 40-50 / MB/s (500 mbps). While not as fast, we have over 200TB stored on their platform now with no issues. One thing you will probably have to do with Box tho, is setup rclone's chunker, since each plan has a different single file size limit. However, once mounted with rclone, it sees them as 1 file, and I can stream from the mount. So it's "OK". It will take longer to get your data uploaded with the slower API, but they seem to be ingesting our data just fine.
It's not about going too slow, Box have a Limit from 25.000/50.000/100.000 API accessed.
- Does Sync.com have an API limit?
- DP api is unlimited but it's slow too, in a sense that, anything over 12tps will be throttled most of the time.
DP api ? Dropbox API ? Yeah the Dropbox API is slow and the Upload per file is by 12-20 MB's. Not Problem for me.
The Box API is faster, 40-50 MB's per File. Only the API limit is annoying.
could you please explain the API limit what effect it has on daily use, because i can't understand, thanks!
- If you don't dev and just using dropbox or box or... , It will impact the number of transactions you can do. Dropbox is (afaik) unlimited for total api calls, but limit around 12 calls per seconds. Box seems unlimited per seconds, but you have some limits of xx calls per months.
API is important when you with third-party tools access.
- At box.com, what does "upload files up to 50gb" mean? Does that mean that I can't upload a file greater than 50 gb?
- I think he meant upload speed is around 50Mo/sec ๐
Yes. For rclone's have you "chunker", that maket Files max XY GB, but you don't see that with you and you can also upload larger files.
When you Upload a File with 80 GB, makes Rclone when chunker of max 49GB create 2 Files, and in you network drive is that 1 entire file.
- On dropbox, we don't have this kind of limit with advanced? I've never paid attention
- ok, thanks for the information. so in general, are you going to leave dropbox or wait to see how it evolves?
My Team say, that we will wait another 1-2 month. Maybe will anything changes by Dropbox and give us more than 1 TB month. Next month but we will negotiate with box.
Probably what we're doing too.
- Exactly the same for us, we will wait a little and otherwise we will migrate
Rclone is considered a free tool by their API. So uploading via rclone does NOT count against box.com's API per month limit. We have 6 users on the base unlimited plan, which is 5gb single file limit, and 50,000 API calls. Among our 6 users, in under a month, we have upload 200,000 files ( because of chunker ). When the admin does a "platform activity report", which will display all the API calls, it will show "rclone", and then their is a column labeled "chargeable", all rclone activity is labeled as "NO". If rclone were to use the API, we would of stopped at 50,000 files, or even before that, as rclone uploads 32 or 64 megabyte small chunks as its uploading the bigger 4.9GB chunked file. We have done lots of testing. It seems there are certain tools, WITHIN Box that use the API, like sharing files etc. But, like for me, I have been testing to "stream" linux iso's via rclone's mount, and it works and that does not count towards the API limit either. It has been discussed quite a bit on rclone's forums, but no one really understands what box defines as an API hit. We have concluded, that rclone does *NOT* use the monthly API limit. So most are covered there.
DON'T US SYNC. They do not have an open API, and their uploads are capped at 40mbps/sec, thats 4 megabytes per second, panfully slow and would take a very long time to upload any significant amount of data.
cgi_ltd wrote:Rclone is considered a free tool by their API. So uploading via rclone does NOT count against box.com's API per month limit. We have 6 users on the base unlimited plan, which is 5gb single file limit, and 50,000 API calls. Among our 6 users, in under a month, we have upload 200,000 files ( because of chunker ). When the admin does a "platform activity report", which will display all the API calls, it will show "rclone", and then their is a column labeled "chargeable", all rclone activity is labeled as "NO". If rclone were to use the API, we would of stopped at 50,000 files, or even before that, as rclone uploads 32 or 64 megabyte small chunks as its uploading the bigger 4.9GB chunked file. We have done lots of testing. It seems there are certain tools, WITHIN Box that use the API, like sharing files etc. But, like for me, I have been testing to "stream" linux iso's via rclone's mount, and it works and that does not count towards the API limit either. It has been discussed quite a bit on rclone's forums, but no one really understands what box defines as an API hit. We have concluded, that rclone does *NOT* use the monthly API limit. So most are covered there.
Perfect. That solves all our problems.
cgi_ltd wrote:DON'T US SYNC. They do not have an open API, and their uploads are capped at 40mbps/sec, thats 4 megabytes per second, panfully slow and would take a very long time to upload any significant amount of data.
Jep, i have 2 site bevor a Mail post from my Team with this Limits from Sync.
- Reading all your guy's stuff intimidates me. I'm technically inclined but by no means a competent network administrator. That's why I chose dropbox in the first place because so many tools were in place ๐
Gospeljohn001 don't worry, I'm in the same boat, although we do have a freelance IT admin we use. You're definitely not the only one.
So, i test now Box, and my conclusion is, that Box have a very slow Upload/Download Speed. By Dropbox i have a Speed from 14 up to 20 MB's per File. And with 8 files at the same Time 100/110 MB's. By Box i have a Speed from 4 up to 18 MB's per File and have now with 8 files at the same Time 40 up to 60 MB's. Storagespace by Box is ok, shows over 900 TB free Space. I really don't find speed satisfactory.
Edit: Speed is down by Box to 14/24 MB's by 8 Files at the same time... useless?
....
- It fluctuates quite a bit, but usually with 8 transfers I maintain 40-50 MB/sec. It does occasionally slow down to 20 MB/s total, but within a few minutes goes back to 50 MB/s. Yes it's slower then DB, but for a tool that doesn't use your API calls, it's worth it. We have 160TB among 6 users now.
I have used Dropbox Business for ten years, since the beginning. I was using just over 29TB on a Business Standard (with grandfathered add-ons). I checked with Support to make sure I would really get unlimited storage with Dropbox Business Advanced, and they assured me I would. So I upgraded.
The next day, August 4, I got email from Dropbox saying I had been allocated an "additional" 25TBs. I didn't understand what this meant, but I thought "whatever." Then August 14, I got a similar email saying I had been allocated an "additional" 4TBs. So whatever I had to begin with, that makes at least 29TB. Again, I thought "whatever--I thought storage was unlimited, but as long as it continues to work, fine."
Then, boom, 18 hours ago, my Dropbox stops syncing. My business operations are deeply compromised. The web interface now shows that my "quota" is 12TB. WTF is a "quota" on an "unlimited" plan. Well it's fraud.
Phone support is not working. The interface shows they are calling me, but I get no call. (I have used phone support in the past.)
Chat support says they have escalated my issue to their advanced team, who will get back to by email "as soon as possible". Various chat agents peddle various stories. The discrepancies prove the company's dishonesty. Among the stories is that they need to allocate storage "reasonably" and "responsibly". So having used Dropbox for 10 years, recently using 29TB, now all of a sudden after paying for an unlimited plan, I'm being unreasonable and irresponsible if I use more than 12TB.Dropbox is now my #1 business problem. Nice customer retention strategy, you idiots.
WTF, Dropbox?
When you make more Storage with a little bit slower Speed, go to box.com. You become more than 900 TB.
