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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
@nitr Do you mean the maximum limit per file?, because I have uploaded 2TB and all without problems, what other limits are there with Box.com --- I also heard from a couple of users who said in a group that Box removed their access to their accounts without warning; maybe it was because of warez,
yes I am talking about the upload limit per file. for the warez I don't know at all, I think it's like dropbox, if you ask too much TB or PB after a while they will check...
hello, they will not answer you, because I think they have received directives not to feed the fire in progress...
In addition, I believe that even the teams are not aware of the sequence of events because I contacted support this morning, they replied that they could add all the necessary storage but that FOR THE MOMENT the limit is at 1tb.Right.
I'm not asking for more storage. They have TAKEN AWAY more than half my storage, blocking my use of my data.
WTF.Duncan
Well, Ed of the Dropbox Enhanced Support Team has just added storage back into my account so we can now sync again.
I'm following up with him to find out what "quota" means, and other issues.
Duncan
Sure. My Dropbox was restored to 31TB. Note that This is not an expansion of my storage, but a rectification of the reduction of my storage which Support says was caused by a bug that relates to upgrades.
