Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
3 years ago

No additional space on Business Advanced anymore.

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
dropbox business
Quota
Storage space
cgi_ltd's avatar
cgi_ltd
Collaborator | Level 10
3 years ago
I just received this as well....I think they maybe caught onto rclone ?? Weird how we both get this message on the same day. I did email the people it told me to on the e-mail regarding our usage ( they said we had too much upload traffic and are taking additional throttling actions against our account ). They also stated that another plan would solve our problem, but unknown which might work right now. Our team got to 150TB before the ax came down. Everything is done with tickets, so now it's a waiting game to see what they suggest, as I tried to explain its because we are switching cloud providers..once they data is their, the traffic would stop....
Niitr0's avatar
Niitr0
Experienced | Level 12
3 years ago
They want you to switch to the enterprise plus subscription

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