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Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced anymore.

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
Storage space
Niitr0's avatar
Niitr0
Experienced | Level 12
2 years ago
You should have asked him if the storage limit was due to your computer too lol
murbanvideo's avatar
murbanvideo
Helpful | Level 5
2 years ago
Chatted with an agent over the phone and they danced around the new policy of 1TB and kept saying “I can add 1TB right now and contact us again when you run out” I had to ask several times of 1TB per month was a new policy and they finally admitted it was. When I pressed on why this was never communicated and why the advertising hasn’t changed, he jumped straight to “we will give you a full refund”. No info, just offered a refund. They know what’s up and it’s scummy. But at least they’re offering a refund.
  • Niitr0's avatar
    Niitr0
    Experienced | Level 12
    2 years ago
    Reimbursement is ease, it allows them to win against the customer...

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