Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
3 years ago

No additional space on Business Advanced anymore.

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
dropbox business
Quota
Storage space
Niitr0's avatar
Niitr0
Experienced | Level 12
3 years ago
This is exactly what is done on the discussion thread, I just give you the reason that was given by "members of the dropbox staff" at REDDIT
Niitr0's avatar
Niitr0
Experienced | Level 12
3 years ago
For information: We are aware of a current problem accessing our chat service on Dropbox.com/support. We will put it back into service as soon as possible, nothing to do with storage problems
  • HWG-1's avatar
    HWG-1
    Collaborator | Level 10
    3 years ago

    Jep, i have check today the Chatsupport function. It's working.

    We are doing it right now Back-up all data from Dropbox.

    I have no more trust in Dropbox, i have my second refund and I'm afraid that the account will be killed at some point.
    The problem is we can't keep working.
  • Niitr0's avatar
    Niitr0
    Experienced | Level 12
    3 years ago
    I don't know if I can post the links from another site here, but you can type "unlimited storage dropbox or advanced account" on reddit there are plenty of tabs that talk about it
  • Eldon McGuinness's avatar
    Eldon McGuinness
    Collaborator | Level 9
    3 years ago

    Niitr0 I was actually more interested in seeing the ones where people are claiming to be Dropbox staff. I don't see why you couldn't link to another page here though. Reddit included.

  • Niitr0's avatar
    Niitr0
    Experienced | Level 12
    3 years ago
    I'll see if I can find you the conversation because it's not felt
  • cgi_ltd's avatar
    cgi_ltd
    Collaborator | Level 10
    3 years ago
    Who are you using for your main storage now?
  • Niitr0's avatar
    Niitr0
    Experienced | Level 12
    3 years ago
    A nas for vulnerable content and dropbox for the rest

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!