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Forum Discussion
ggtello
3 years agoHelpful | Level 6
No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
Niitr0
3 years agoExperienced | Level 12
I understood correctly, but what I mean let's admit in November I take 5 to additional or 50 euros, in December I will not pay them back, I will stay at 77 euros of the normal price?
Eldon McGuinness
3 years agoCollaborator | Level 9
Niitr0 data expansion packs are a reoccurring charge. If you bought 5TB of space for 50€ then you will be paying that each month you have the extra space at your disposal. So, if your bill now is 77€ and you ask for 5TB, assuming this is not the 5TB they Dropbox is allowing each account as a onetime offer, then your new bill would be 127€/month. (77€ + 5x10€) per month.
I actually have a nice little what-if post back a couple of pages that poses a couple scenarios, like this, but it has been ignored for some reason.
- Niitr03 years agoExperienced | Level 12Are you on? I think the additional TO was for purchase so payment only when you need it
- Niitr03 years agoExperienced | Level 12Because on the assistance chat they don't know
- Eldon McGuinness3 years agoCollaborator | Level 9Most services, where you can buy additional space, allow you to cancel the space if you are no longer using it. But do keep in mind that means you lose that five terabytes if you no longer are paying for it.
Again this is how most storage companies work, since there is no official documentation and support nor the blog is really addressing any of the major questions, this is the only answer that would make sense.
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