Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
3 years ago

No additional space on Business Advanced anymore.

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
dropbox business
Quota
Storage space
VM Khan's avatar
VM Khan
Helpful | Level 6
3 years ago

Nigelbb 
2nd time I request after 90 days. increased to a total of 15TB pool. It increases automatically.
I contacted support, asking them to increase it. They said they would increase the pool by 5TB. But when they checked my account, they saw that I had just increased the capacity so they said to contact me again after 90 days.
I think you need to contact support directly,. (Send more content in case ID, where automatically rejected, someone will reply to you).

Niitr0's avatar
Niitr0
Experienced | Level 12
3 years ago

VM Khan , Do you have a business plus subscription?

  • VM Khan's avatar
    VM Khan
    Helpful | Level 6
    3 years ago

    Niitr0 I am using the Workspace enterprise.

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