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Forum Discussion
No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before ...
Would love to know where everyone stands with their total storage and what they use it for.
We are a media company, so 150 TB is pretty solid actual usage. We shoot film in 6k and 12k and single projects usually run 10TB or more. We are constantly sharing data between clients, each other and needing access while traveling so DB Advanced was a perfect tool for our business for a number of years. We could trim that 150TB a little, but I dont feel like thats a crazy amount. Their calculations on 15TB being fine for tons of documents at 7500 hours of "video" is calculating it off HD video... not 4k or 6k like we (and the rest of the industry) has been shooting and delivering in for 8+ years. 15TB would hold all of about 20 hours of 6K video.... Come-On Dropbox. Dont make all of us suffer because a few users are using thousands of TB or PB of data with mining etc...
I have personally helped sign up dozens of people since dropbox launched and I was a first-year account holder, pretty bad way to treat long-term and VERY loyal customers who have built businesses around your products and have SIGNED CONTRACTS with you that you are choosing to not honor.
Anyone else in a similar boat?
Everything is tough.
I'm not a long time Dropbox customer, in fact, I "migrated" from Google after their hard drive policy changed. Some of you may think, "Oh, it's people like you who joined that caused Dropbox to change its policy", but that's not true.
After Dropbox changed their policy so drastically, I was forced to lease a few storage servers and buy bandwidth to set up a storage cluster with an American company that I had been working with for a while.
Honestly, as tough as it was, there was still a way I could afford it - it was an outlay of almost $800 per month. But the biggest stress isn't even the money, it's the fact that you have to reconfigure a set of things, and face a lot of maintenance costs.
It was such an ugly solution, but I had to do it.
Dropbox's solution of adding users if you want more space is really too expensive, and it's several times more than my current solution.
I really don't know why Dropbox is doing this.
