No additional space on Business Advanced anymore.

Good that i have 80% from Dropbox mirgate to another Cloud Provider. 20% are still missing, then I will shortly probably terminate my contract.

Dropbox is no longer an Option with the new Policy for our Company. ☹️

DBXCommunity I think what people are trying to figure out is what happens after 1 year if you have more than 35TB/license and what happens after 5 years if you have less? Is it just that accounts will have to buy more space or will the accounts be locked/closed in some manner?

Hi Eldon McGuinness,

For accounts with 35TB/license or more, Dropbox will reach out to those users to discuss a range of options for meeting their storage needs. In other words, we will provide options to users via individual outreach.

I do not yet have information on how our storage policy for existing Advanced accounts may change after 5 years given the extended time frame. I will provide an update when I know more.

DBXCommunity Thanks for the reply, but unfortunately, in a professional environment, this type of uncertainty is just not acceptable. Nothing personal of course, but I think those of us who have been waiting for quite a while for a resolution/update on this should be able to get more information sooner rather than later. It is impossible to run a business that relies on storage and its availability when your storage provider is being cagey and unclear as to what the future holds.

Is it possible to get a general idea as to the options that are available to both parties? I do realize that there will be customization for different accounts based on needs and budgets, but the idea of "wait and see" for any information at all is just too much when it comes to this business sector. Data is far too valuable and important to have it sitting on the precarious edge of wait and see.

I hope you can understand where your customers are coming from and the impatience that is stemming from this enduring issue.

HWG-1 Apparently not.

DBXCommunity Can we then add storage as we all want by being charged €10/to with the limit of 1 pb that's right, I understand?

I am being told this is limited to 1TB every 30 days now

@DBXCommunity what restrictions will be on those with less than 35TB per user. Specifically, if they are at 35TB and delete 5TB are they allowed to substitute 5TB old files with new files? Or do you loose it if you delete it. That is existing storage is effectively read only and we can only grow new storage by 1TB per month.

I have to say while i sort of understand that dropbox has had an influx of high useage clients changing the terms is very unfair in some cases

Now i use alot of space about 500TB for client backups ect i was on google until they changed the terms and i moved 

I do not have media etc on there it is all clients backups encrypted 

When i came to dropbox before signing up i contacted support and was Very clear with them i told them i had about 500TB on google and would move it to dropbox and was this allowed or would it cause issues i was told No it is fine to do this 

We have fully moved here a while back now and use about 450 to 500 it changes as new backups are made and old ones deleted 

i have 5 users on my account at this time so now the limit for me will be 35 x 5 it seems very wrong knowing i clearly asked support before moving here and was very clear on how much data i had to move.