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Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
615 Replies
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- HWG-12 years agoCollaborator | Level 10
Use you Chunker without encryption ? I'm not sure if that works!
- cgi_ltd2 years agoCollaborator | Level 10You probably won't get an answer on here, it would be best to ask your questions on their official forums;
https://forum.rclone.org/ - HWG-12 years agoCollaborator | Level 10
My remote Works since today back to normal.
cgi_ltd wrote:
I just received this as well....I think they maybe caught onto rclone ?? Weird how we both get this message on the same day. I did email the people it told me to on the e-mail regarding our usage ( they said we had too much upload traffic and are taking additional throttling actions against our account ). They also stated that another plan would solve our problem, but unknown which might work right now. Our team got to 150TB before the ax came down. Everything is done with tickets, so now it's a waiting game to see what they suggest, as I tried to explain its because we are switching cloud providers..once they data is their, the traffic would stop....Can someone confirm that with the 1 1/2 - 2 months for 1 TB by Dropbox? That what the Support wrote to me today. Or is that only for me. - cgi_ltd2 years agoCollaborator | Level 10Your box remote is working for uploads? No more api issues?
- HWG-12 years agoCollaborator | Level 10
Yes. Until now no Problems with Upload. No Warnigs no Error's. 👍
- cgi_ltd2 years agoCollaborator | Level 10
Did you e-mail the fairusagepolicy e-mail? I did, but have not received a response yet.
- HWG-12 years agoCollaborator | Level 10
Yeah i have become this Mail.
- cgi_ltd2 years agoCollaborator | Level 10What does that mean? Lol
- HWG-12 years agoCollaborator | Level 10
I have write a Mail for an exception. Doesn't belong here either.
- cgi_ltd2 years agoCollaborator | Level 10Let me know if you get a reply. I replied almost instantly and haven't heard anything yet
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