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No more space on my Dropbox, but Dropbox backup is empty
Hello,
Dropbox has backed up some folders on my pc, saturating my dropbox space.
I deleted these files on Dropbox backup, turned off the backup of folders through the desktop app but Dropbox keeps backing up from these folders and warns me that there is no more space.
Tips?
Thanks in advance
Hi Mord0r85, can you try to access and delete any folders within the following link: https://www.dropbox.com/backups/PC ?
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- Walter
Dropbox Staff
Hi there Mord0r85, sorry to hear you're having issues with this.
Can you please confirm that you've followed these steps to disable the Dropbox Backup feature?Also, did you delete your backed up files or folders from this page?
Any additional information is more than welcome!
Hello Walter,
I've deactivated backup unplugging my Dropbox account, then I've deleted my backup, in fact this page is empty.
I've tried to delete cache files using this guide, but the problem still remain.
Thanks for your help
- Nancy
Sorry for jumping in, Mord0r85.
In this case, can you send over a few more details on what happens exactly when adding new files to your main computer folders (Desktop/Downloads/Documents)?
Are these folders showing within your local Dropbox folder perhaps? Any screenshots you can provide are also welcome.
