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Forum Discussion

paddyb's avatar
paddyb
Explorer | Level 4
3 years ago
Solved

Onlines vs physical space

With the free account, I have 8GB space online, but only 2GB physical.

 

How does trhis work with synching? Does only 2GB sync? Which 2GB out of the 8GB, the ,ost recent files?

Quota
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Hi paddyb, most likely you have referral quota or extra space granted on your account from another promotion.

     

    Could you check on this page to see if you've earned space on the account?

5 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    paddyb wrote:

    With the free account, I have 8GB space online, but only 2GB physical.

    What, exactly, do you mean? With any account, the space you have is the space you have. There is no difference between the amount of data you store online and the amount of data you store locally, aside from any available space on your local drive. If your account has 8GB of space then you can store up to 8GB of data both locally and in your account online.

  • paddyb's avatar
    paddyb
    Explorer | Level 4
    3 years ago

    Thanks for your reply.

     

    Perhaps I have 8GB space then? But there doesn't seem to be an 8GB plan? When I over filled the 8GB, it asked me to upgrade, and showed me a screen saying I was on the 2GB plan. Attaching a screenshot showing the 8GB. I'cve deleted files now, so I can't get the screen up thast tells me I only habve 2GB

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi paddyb, most likely you have referral quota or extra space granted on your account from another promotion.

     

    Could you check on this page to see if you've earned space on the account?

  • paddyb's avatar
    paddyb
    Explorer | Level 4
    3 years ago

    Ok, mystery solved I think! I have 3GB from Samsung, plus various other bonuses from 2012-14, completely forgot about this!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, if you have any more queries, feel free to message back!

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